At Blackbird Collection, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website [blackbirdcollection.com] and make purchases from our online store. By accessing our website or making a purchase, you agree to the practices outlined in this policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services to you, including:

1.1 Personal Information

When you create an account, place an order, or interact with our website, we may collect the following personal information:

Name

Email address

Phone number

Billing address

Shipping address

Payment information (such as credit card details, processed via secure payment providers)

Order history and preferences

1.2 Non-Personal Information

We may collect non-personal information automatically when you interact with our website, such as:

IP address

Browser type

Device information

Location data

Page views and usage data (collected through cookies and other tracking technologies)

2. How We Use Your Information

We use the personal and non-personal information we collect for the following purposes:

2.1 To Process and Fulfill Orders

To complete and manage your purchases, including billing, shipping, and customer service.

To send you order confirmations, receipts, and updates related to your order.

2.2 To Improve Our Website and Services

To enhance your user experience, improve site functionality, and tailor our offerings to your preferences.

To conduct research and analysis to better understand customer trends and needs.

2.3 To Communicate with You

To respond to customer inquiries and provide support.

To send you promotional emails, newsletters, and special offers if you have opted in. You may unsubscribe from these communications at any time by following the unsubscribe link in the emails.

2.4 For Security and Legal Compliance

To detect, prevent, and address fraudulent activities and security breaches.

To comply with legal obligations, enforce our Terms of Service, and resolve disputes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

Encryption: We use secure socket layer (SSL) technology to encrypt sensitive data during transmission.

Payment Processing: Payment information is processed through third-party payment providers (e.g., Stripe, PayPal), which comply with industry security standards (PCI-DSS) to protect your financial data.

Access Control: We restrict access to personal information to authorized personnel only.

While we use industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we take reasonable steps to protect your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

4.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our website and fulfill orders (e.g., shipping companies, payment processors, email service providers). These third parties are obligated to use your data only for the purposes specified by us and are bound by confidentiality agreements.

4.2 Legal Compliance

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe such disclosure is necessary to protect our rights, the safety of our customers, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if such a change occurs.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information and improve your user experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze site usage, and provide personalized content and advertisements.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

For more information on how we use cookies, please review our [Cookie Policy].

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights concerning your personal data:

6.1 Access and Correction

You can request access to the personal information we hold about you and request corrections or updates if it is inaccurate.

6.2 Deletion

You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.

6.3 Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the link in any email or by contacting us directly.

6.4 Data Portability

You may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

6.5 Right to Object

You can object to the processing of your personal information in certain circumstances, such as when we process your data based on legitimate interests.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within a reasonable timeframe.

7. International Data Transfers

If you are located outside of [Your Country], please note that your personal information may be transferred to, stored, and processed in [Your Country] or other countries where we or our service providers operate. By using our website and providing us with your personal information, you consent to such transfers.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or industry standards. When we make changes, we will update the "Last Updated" date at the top of the page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@blackbirdcollection.com

Address: 122 Southwest Blvd Kansas City, MO 64108

Thank you for trusting Blackbird Collection with your personal information. We are committed to safeguarding your privacy.